Contact
Start a Niagara 4 project
Describe your station, protocol or data challenge. An engineer — not a salesperson — replies within 24 hours.
Send us a message
Email support@fiabtec.com and tell us about your project. The message form on this page needs JavaScript; email reaches the same engineers.
What happens next
After you send your message
A reply within 24 hours
From an engineer who has read your message and may have questions about it.
A technical conversation
A call to understand the station, the equipment and what success looks like.
Scope and estimate
A written scope — for larger work, a discovery phase that ends in a fixed estimate.
Frequently asked questions
Do you work outside Canada?
Yes. We are based in Ottawa and work with clients across North America and worldwide. Much of our engineering is done remotely against a replica station, with on-site work arranged when a project needs it.
Can you work alongside our existing integrator?
Yes. We often deliver a specialist module or driver into someone else’s project, while the integrator keeps the site and the customer relationship.
What if we’re not sure what we need?
That’s normal. Describe the symptom — the equipment that won’t connect, the station that keeps slowing down, the numbers that don’t add up — and we’ll help work out the right approach.