Contact
Tell us what you’re building
Describe the product, the system or the problem. An engineer, not a salesperson, replies within 24 hours.
Send us a message
Email support@fiabtec.com and tell us about your project. The message form on this page needs JavaScript; email reaches the same engineers.
What happens next
After you send your message
A reply within 24 hours
From an engineer who has read your message and may have questions about it.
A conversation
A call to understand the goal, the constraints and what success looks like.
Scope and estimate
A written proposal, and for larger work a discovery phase that ends in a firm estimate.
Frequently asked questions
Do you work outside Canada?
Yes. We are based in Ottawa and work with clients across North America and worldwide, mostly remotely, with on-site work when a project needs it.
Will you sign an NDA before we share details?
Yes. We can sign yours or send ours before the first detailed conversation.
Can you work alongside our existing team or vendor?
Yes. We often join existing teams, or deliver a specialist piece into someone else’s project.
What if we’re not sure what we need?
That’s normal. Describe the symptom — the process that takes too long, the system nobody trusts, the numbers that don’t add up — and we’ll help work out the right approach.