Skip to content

About Fiabtec

An engineering firm built around the Niagara Framework

Fiabtec Software Solutions is based in Ottawa, Canada, and works with clients across North America and worldwide. We write the software Niagara installations need when the standard palette stops short.

Why we exist

Where standard configuration ends

Most Niagara projects are delivered by configuring the platform: adding standard drivers, building logic on the wire sheet, drawing graphics. That covers a great deal.

But some jobs need something the platform doesn’t ship with — a driver for an undocumented protocol, a component that won’t fit on a JACE as wire-sheet logic, savings that must stand up to an auditor. Without specialist help, those jobs stall or get solved with workarounds nobody can maintain.

That is the work we specialise in.

Principles

How we work

You own what we build

Source code, build scripts and documentation are delivered under terms agreed in the contract. No black boxes you can’t maintain without us.

Engineering before code

Every project starts with discovery. Scope, design and a fixed estimate are agreed before development begins.

Numbers you can audit

Semantic tagging and documented, IPMVP-aligned methods, so every figure can be traced and reproduced by a third party.

Security by design

Signed modules, segmented networks, encrypted transport and least-privilege access on every integration.

Who we work with

The teams we support

Systems integrators

Specialist modules and drivers delivered into your project, while you keep the site and the customer relationship.

Owners & facility teams

Integration and analytics that make the systems you already have more useful.

Energy & sustainability teams

Measurement and verification and reporting built on data you can defend.

Equipment manufacturers

Niagara drivers for your devices, so integrators can connect them without custom work.

Engagements

What working with us looks like

  1. Conversation

    Tell us about the station, the equipment and the problem. An engineer replies within 24 hours.

  2. Discovery

    Site survey, protocol analysis or station audit — ending in a written scope and a fixed estimate.

  3. Delivery

    Versioned engineering with testing on representative hardware before anything reaches your site.

  4. Handover & support

    Documentation, commissioning support and an upgrade path across Niagara releases.

Have a problem the standard palette can’t solve?

Describe your station, protocol or data challenge — an engineer replies within 24 hours.

Start a project